Official document

Legal Contact Information

Last updated 2024-11-11

§1 Legal Department Contact Information

MyAllergies Legal Department handles all legal matters related to our service. Please review the sections below to determine the appropriate contact method for your legal matter. For all legal correspondence, please include: • Your full name • Contact information • Account email (if applicable) • A detailed description of your legal matter • Any relevant documentation

§2 Legal Notices

For serving legal notices and formal documentation:

Physical Address

Legal notices must be sent via certified mail or recognized courier service to: MyAllergies, LLC. Attn: Legal Department PO Box 492 Rockwall, TX 75087 Note: This address is for legal correspondence only. For general inquiries, please use our support channels.

Electronic Submissions

For legal matters that permit electronic submission: • Email: [email protected] • Subject Line Format: [LEGAL], [Matter Type], [Your Name] • Maximum attachment size: 25MB • Accepted formats: PDF, DOC, DOCX Response Time: We aim to acknowledge receipt within 2 business days.

§3 Specific Legal Matters

Different legal matters require different handling procedures:

Copyright Claims

For DMCA takedown notices and copyright matters: • Email: [email protected] • Include "DMCA Notice" in the subject line • Provide all information required by DMCA Section 512(c)(3) • Include a statement of good faith belief • Include a statement of accuracy under penalty of perjury • Electronic signature of copyright owner or authorized agent

Data Privacy Requests

For GDPR, CCPA, or other privacy-related legal requests: • Email: [email protected] • Include "Privacy Request" in subject line • Specify the nature of your request (access, deletion, etc.) • Provide proof of identity • Include your jurisdiction • Specify the legal basis for your request

Subpoenas and Court Orders

For serving subpoenas or court orders: • Must be properly served to our registered agent • Cannot be served via email • Must be original documents • Must include all relevant court stamps and signatures • Rush processing requests must be approved by court order

§4 Emergency Legal Matters

For urgent legal matters requiring immediate attention: ◦ Email: [email protected] ◦ Include "URGENT LEGAL" in subject line Note: Emergency contact methods should only be used for genuine legal emergencies requiring same-day response.

§5 Legal Representation

If you are an attorney or legal representative: • Include your bar number • Provide proof of representation • Include any relevant case numbers • Specify any applicable deadlines All communication from legal representatives should be on official letterhead when applicable.

§6 Response Times

Our typical response times for legal matters: • General Legal Inquiries: 3-5 business days • DMCA Notices: 1-2 business days • Privacy Requests: Within 30 days • Subpoenas: As specified in the order • Emergency Matters: Same business day • Court Orders: As specified in the order These times are estimates and may vary based on complexity and volume.

§7 Costs and Fees

Please note the following regarding legal processing fees: • Subpoena Processing: $50 per hour • Document Production: $0.25 per page • Electronic Media: $25 per device • Rush Processing: Additional 50% fee • International Requests: Additional handling fees may apply All fees must be paid in advance unless otherwise specified by law.

§8 Additional Information

• All legal correspondence must be in English • Translations must be certified when required • We do not accept legal documents via fax • Electronic signatures are accepted only where permitted by law • We maintain records of all legal correspondence • Confirmation of receipt is not confirmation of compliance